Purpose of assignment: To show an understanding of BPM Maturity concepts and measures.
This assignment is designed to help you understand some of the BPM Maturity (BPMM) concepts and measures used to assess an organization’s current state of BPM. Several articles and internet sources have been provided to assist you, they can be found in the syllabus. While we have provided you these sources you should research the topic to find additional information concerning BPMM. As you will find, BPMM has now had several years of practice in various organizations worldwide, and there still seems to be disagreement on what the BPMM factors, enablers, and capabilities are. However, the one thing that seems to be in agreement is the fact that a BPMM assessment is beneficial!
For this assignment you are to research and answer the list of questions below. For each question you are to:
research the topic using valid sources from the internet and/or library,
summarize the facts and opinions of your research source findings using your own words,
include a paragraph summarizing your conclusions based on your findings,
include a list of references [note: use at least 2 references to answer each question and briefly summarize your findings; and of course you can use the Process Audit Article – it is especially worth noting any disagreements in the literature, in those cases present all interpretations and note their sources].
[note: you may find a variation of definitions and opinions in the literature, attempt to summarize the varying definitions/opinions, note the sources, then by using these, come up with your own definition/opinion.]
Details:
Type your answers into a Word document.
You may include figures and tables however if they are not created by you please note the source.
References must appear in alphabetical order at the end of each question as follows:
Adams, D., Wagner, G., and Boyer, T. (1983) Computer Information
Systems: An Introduction, Southwestern Publishing: Cincinnati, OH.
Smith, E. (June 1995) “Using the Internet”, http://www.acm.org
Liebowitz, J. (1995) Integrating Expert Systems Throughout the
Undergraduate Curriculum. Journal of Information Systems Education, 7 (1) 34-36.
Submit your Completed Word document.
QUESTIONS:
After reading some of the articles on BPM Maturity, answer the following questions to complete this assignment.
What are the elements and or capabilities of BPM Maturity (elements/capabilities/criteria needed for success? Another way to put this question is: What categories of things do we need to measure BPM Maturity (e.g. skills, documentation…)?
What is the value of BPM Maturity assessment?
Can an organization be in more than one BPM maturity stage? Why or why not? Explain your answer.
Be sure to follow the Assignment Rubric in the “Rubrics” section.
Assignment is due by Sunday at 11:55PM Eastern.
